Shipping policy

Shipping Policy – Ubihard Games

Thank you for supporting Ubihard Games.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard shipping typically takes 2–5 business days after processing.

Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has been shipped.

Shipping Carriers
We primarily ship using USPS and occasionally UPS depending on the order size and destination.

Delays
Delivery delays can occasionally occur due to carrier issues, weather, or high order volume. Ubihard Games is not responsible for delays once the package has been handed off to the carrier.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. Ubihard Games is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date). We will work with the carrier to resolve the issue and ensure you are taken care of.

International Shipping
At this time, we may offer limited international shipping. Additional customs fees, duties, or taxes may apply and are the responsibility of the customer.

If you have any questions regarding your order, please contact us at [your email here].

Thank you for supporting Ubihard Games.